Waste Water

• Conservation. Conserve water, make sure all drips and leaks are fixed in a timely manner and that toilets are in good working order.
• For high volume users that may involve outside uses that do not enter the sanitary sewer system, such as landscape watering, auxiliary metering systems are available. Contact the Water Department:
  

  Water Department - Customer Service City Hall, 1st Floor 26 South Phelps Street Youngstown, OH 44503 Map Office Phone: (330) 742-8749 Hours of Operation: Monday - Friday Lobby Access 9:00 AM - 3:00 PM Phones Answered 8:00 AM - 4:00 PM

Call the Waste Water Treatment Plant as soon as possible:

Waste Water Department 725 Poland Avenue Youngstown, OH 44502 Map Office Phone: (330) 742-8820 TDD: (330) 747-9329 Fax: (330) 746-1021 Email: dpaull@youngstownohio.gov Hours of Operation: 24 hours, 365 days.

While the problem may be in your private property line, you should always have a City crew check first for a blockage in the area before calling a private plumbing company. There is no charge for the City to check the main sewer in the area, which they can do from the nearest manhole. They will not need to enter your home and you do not have to be home when they are there. If you would like a follow-up on anything found, please let the staff member on the desk know to flag your request for a follow-up when you phone in the request.

Please visit our Sewer Permit Desk and Map Room in the Engineering & Construction Department for assistance:

Engineering & Construction Department City Hall, 5th Floor 26 South Phelps Street Youngstown, OH 44503 Map Office Phone: (330) 742-8800 Fax: (330) 742-8807 Email: publicworks@youngstownohio.gov Hours of Operation: Monday - Friday, 8:00 AM - 4:00 PM

The information from the permit when the line was installed should be on file in this office.

Call the Waste Water Department's Pretreatment Section at (330) 742-8820 immediately and your local EPA office at 1-(800)-282-9378 if you see someone dumping what you feel is potentially hazardous waste into any stream, river, or storm drain.

Treating both water and wastewater are expensive and involved processes. However, it costs more to treat wastewater than to treat raw surface water. The revenue is used not only for treatment but to maintain public sewers and to fund Capital Improvement Projects to address infrastructure needs.

The City of Youngstown Waste Water Department does not allow sewer discounts to fill a pool, as the treated pool water should be discharged into the sanitary sewer and processed by the Waste Water Plant. The EPA prohibits the discharge of chlorinated pool water into storm sewers or drainage ditches where it can combine with surface water.